FAQs

How do I apply Lashout Eyelashes lashes?

Easy! Follow these steps:

1. Remove the lash from the lash tray carefully.

2. Hold the lash to your eye and determine if the length should be trimmed. Cut them down to size if necessary.

3. Take the edges of your lash and bend them in a U shape.

4. Apply lash adhesive along the lash band and allow the adhesive to sit for a few seconds until it's tacky.

5. Curl your eyelashes.

6. Using tweezers, eyelash appliances or your hands to place the lashes as close as possible to your natural lash line. Start from the center, move to the middle and then the outside. 

7. Fill out any gaps with mascara or eyeliner! Voila! 

When will my lashes be shipped?

We'll process and prepare your lashes for shipment generally within 1-3 days of order (and will notify you of any delays during a sale and high volumes are ordered). You'll receive a shipping confirmation number to allow you to track your package! Shipping times are:

US Domestic:
- Priority express (1-2 days)
- Standard (2-4 days)

International:
- Time will vary on address

How do I track my order? 

Use our handy tool here! https://lashouteyelashes.com/pages/your-order

Can I return my lashes?

All sales are final due to the nature of our product. In order to protect our customers from product that may have been tapered with, we do not offer refunds or exchanges, except in the case of receipt of damaged/defective products. We want to ensure that each customer receives the highest standard of product we offer. Please see our returns and exchanges policy here: https://lashouteyelashes.com/pages/returns-exchanges