RETURNS & EXCHANGES

Returns/Exchange Policy

All sales are final due to the nature of our product. In order to protect our customers from product that may have been tapered with, we do not offer refunds or exchanges, except in the case of receipt of damaged/defective products. We want to ensure that each customer receives the highest standard of product we offer. 

Damaged/Defective Items:

Please reach out to us about defective items within 30 days of purchasing. If we deem the product is defective, you will be eligible for a refund or replacement of the same item.

If you received a damaged/defective item, please shoot us an email  at info@lashouteyelashes.com with the following information: 

  1. Name on order
  2. Order Number
  3. A Photo of The Product

If we confirm that a return/exchange will be made, we will cover the return shipping. The refund for any return will be issued to the person documented on the original order.